Support
Need help with TOQU Buy or TOQU Vendor? We're here to assist you.
Contact Us
For any questions, issues, or feedback, please reach out to our support team at marketplace.zookeeper@gmail.com.
TOQU Buy — Frequently Asked Questions
How do I create an account?
Download TOQU Buy from the App Store and sign up using your email address.
How do I place an order?
Browse available products, add items to your cart, and proceed to checkout.
How do I track my order?
You can track your order status in the "My Orders" section of the app.
TOQU Vendor — Frequently Asked Questions
How do I register as a vendor?
Download TOQU Vendor from the App Store and create a vendor account. You will be guided through the onboarding process.
How do I manage my product listings?
Use the TOQU Vendor app to add, edit, or remove your product listings.
Account & Data
You can manage your account settings directly within the app. If you need to delete your data or account, visit our Data Deletion Request page. For more information on how we handle your data, see our Privacy Policy.
Troubleshooting
The app is not loading or crashing
Make sure you are running the latest version of the app. Try closing and reopening the app, or restarting your device. If the issue persists, please contact support.
I'm not receiving push notifications
Check that notifications are enabled for TOQU in your device settings under Settings > Notifications.